FREQUENTLY ASKED QUESTIONS
Do I need the Smart Hub with the SECURAM EOS Wifi Smart Lock?
No, SECURAM EOS does not require the Smart Hub. Wifi is built-in to the smart lock and can be managed remotely with no additional purchase.
What is the battery life on the SECURAM EOS Wifi Smart Lock?
On average, battery life expectancy is 6 – 8 months under normal usage.
Do I need a specific wifi router for the SECURAM EOS Wifi Smart Lock?
The SECURAM EOS can only connect to a 2.4GHz router. Most wifi routers provide a 2.4GHz network.
Can I use a voice assistant device to control the SECURAM EOS Wifi Smart Lock?
Yes, the SECURAM EOS Wifi Smart Lock is compatible with Alexa and Google Assistant. You can lock, unlock, or check the status.
Can I install this outside on the gate to my home?
It is not recommended to install the SECURAM EOS where both the Touchpad and Interior Assembly are susceptible to weather conditions. Only the Touchpad has a rating of IP 54.